Privacy Policy

 

Privacy Policy & Notice

SapienML Inc., and SapienSecure.io (‘we’ or ‘us’) are committed to protecting and respecting your privacy.

This policy sets out the basis on which any personal data we collect or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. This Privacy Policy & Notice also applies to our processing of personal data when you visit our website https://sapiensecure.io


Personal Data We Collect

Personal data you provide to us
This is information relating to you that you provide to us:

  • By filling in forms or submitting enquiries on our websites, or subscribing to our mailing list;
  • By corresponding with us by phone, e-mail or otherwise.

Information we collect about you
When you visit our website, we may automatically collect some information using essential ‘cookies’ which are placed on your browser, including:

  • Technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your browser type and version, your time zone setting, your browser plug-in types and versions, and your operating system and platform;
  • Information about your visit, including the full Uniform Resource Locators (URL), clickstream to, through and from our site (including date and time), products you viewed or searched for, page response times, download errors, length of visits to any pages, page interaction information (such as scrolling, clicks, and mouse-overs), methods used to browse away from the page, and any phone number used to call our customer service number.

When you provide your consent, our website will collect further information using functional and performance cookies. Further details of our use of cookies are set out below.
We may also collect personal data about you from public sources such as websites and business directories, to develop and grow our business.

Personal data we receive from other sources.
We may receive personal data about you from our clients supplied where it is contained within data supplied to us by our clients during our provision of services to them. In these circumstances, we act as data processors or subprocessors for our clients, and in accordance with our contractual obligations to them.

How We Use Your Personal Data

Personal data you provide to us.   We may use this information:

  • To provide you with information, and any products or services that you request from us, on the basis of your consent or to fulfill our contract with you;
  • To inform you about other products and services which we believe may interest you, based on our legitimate interest.

Information we collect relating you.   We may use this information in accordance with our legitimate interests:

  • To administer our site and for internal operations, data analysis, testing, research, and statistical purposes.
  • For business development purposes.
  • To conduct data analysis with trusted service providers.
  • To improve our website to ensure that content is presented in the most effective manner for you and for your computer.
  • As part of our efforts to keep our website safe and secure.

Personal data we receive from other sources.  

When we receive personal data from our clients, we will process that data only in accordance with our client’s instructions, in order to fulfill our contract with our client.

Use of Cookies

Ensemble’s websites use ‘cookies’ and similar technologies to enhance the users’ experience when using our websites. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you. Our websites use cookies and similar technologies to distinguish you from other users. This helps us to provide you with a good experience when you browse our websites and allows us to improve our websites. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of the websites may become inaccessible or not function properly. For more information about the cookies we use.

 
Disclosure Of Your Information

For corporate transactions
We may transfer your Personal Data if we are involved, whether in whole or in part, in a merger, sale, acquisition, divestiture, restructuring, reorganization, dissolution, bankruptcy, or other change of ownership or control. 

When required by law
We may also share Personal Data if we are also under a duty to disclose or share your Personal Data to comply with any legal obligation, or to protect the rights, property, or safety of our business, our customers, or others. 

To enforce legal rights
We may also share Personal Data: (i) Where legal proceedings require it in our interests or due to a legal obligation; (ii) as necessary to protect our legal rights and the legal rights of our users, business partners, or other interested parties; (iii) to enforce our agreements with you; and (iv) to investigate, prevent, or take other action regarding illegal activity, suspected fraud or other wrongdoing. 

Cross-border data transfers
Sharing of Personal Data sometimes involves cross-border data transfers, including transfers outside of the EEA in accordance with the law. We only transfer Personal Data to entities in third countries that have provided appropriate safeguards to ensure that their level of data protection is in agreement with this privacy policy and applicable law, for example under contractual provisions which have been deemed by the European Commission to provide sufficient safeguards for Personal Data. 

Where We Store Your Personal Data
All information you provide to us is stored on secure servers. To provide services to our clients, and to communicate with you when you have enquired about our services, we may need to transfer or store personal data outside of the EEA, in accordance with the law.

 We may store the personal information you provide to us, or we collect from you, for the length of time that your account is active with us or, where you do not have an account with us, for the time necessary to fulfill our obligations under any contract between you and us. Anonymized data which does not contain your personal information may continue to be stored and used after this period.


Data Security
We have put in place appropriate security measures to safeguard Personal Data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed.

 We limit access to your Personal Data to those employees, agents, contractors, and other third parties who have a business need to know. We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so. 


Data Retention 
We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will also retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies. We review personal data annually to determine if it is still required or not.

Links To Third Party Sites
Our sites may, from time to time, contain links to and from our accounts on websites such as LinkedIn or YouTube, or to the websites of our partner networks. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

 

Your Rights
If you are in the UK or in the European Union, you have certain additional rights under the UK Data Protection Act 2018 and the General Data Protection Regulation, respectively, as set out below.

 

Your right to withdraw consent at any time

Whenever we rely on your consent to process your Personal Data, you have the right to withdraw your consent at any time. If you wish to withdraw your consent, please contact us using the contact details provided at the end of this privacy policy. This will not affect the lawfulness of any processing carried out before you withdraw, nor ongoing contractual or other obligations requiring us to process data, for example, due to a court-ordered law enforcement request.

Your right to access the Personal Data we hold about you

 You have the right to make a request to access your Personal Data (known as a Data Subject Access Request or SAR).

 We aim to respond electronically to all SARs within one month. In circumstances where it may take us longer than one month to respond (for example if your request is particularly complex or if you have made a series of requests), we will notify you. We do not charge a fee for responding to a SAR. However, we may charge a reasonable fee if your SAR is manifestly unfounded or excessive.

Other Rights

Right of rectification - You have the right to ask us to rectify Personal Data you think is inaccurate. You also have the right to ask us to provide information you think is incomplete.

Right to erasure -  You have the right to ask us to erase your Personal Data in certain circumstances.

Right to restriction of processing -  You have the right to ask us to restrict the processing of your Personal Data in certain circumstances.

Right to object to processing -  You have the right to object to the processing of your Personal Data in certain circumstances.

Right to data portability -  You have the right to ask that we transfer your Personal Data to another organization, or to you, in certain circumstances.

 

Changes To Our Privacy Policy

Any changes we make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.

Contact

Ensemble welcomes your questions or comments regarding this Privacy Policy. If you believe that we have not adhered to this Privacy Policy, please contact us at hello@sapiensecure.io